Scope
This notice applies to the KISHA JAPAN website, its multilingual pages and the travel enquiry process started through this website. It does not cover third-party websites linked from our pages.
PRIVACY NOTICE
Privacy, in plain language.
This notice explains what information KISHA JAPAN handles, why it is used, how long it is kept and what choices you have.
Last updated: 16 September 2026
What we collect
When you request a quote, you may provide travel dates, group size, departure point, destination, service type, contact details and special requests. We may also receive basic technical information needed to deliver the website, such as browser and device information.
Why we use it
We use enquiry information to respond to you, understand your requested route, prepare a quote, confirm service details and provide customer support. We use essential technical information to keep the website secure and working.
Cookies and local storage
The site stores your cookie choice on your device so the notice does not repeatedly appear. Necessary storage supports core functions. Analytics storage is off unless you choose it; marketing cookies are not enabled by default.
Sharing and service providers
We do not sell enquiry information. Information may be shared with authorised staff, drivers or service providers only when needed to respond to or deliver the service you request, or when required by law.
Retention
We keep enquiry information only for as long as needed to respond, provide the requested service, resolve disputes and meet applicable accounting or legal requirements. The final retention period will be confirmed by KISHA JAPAN before launch.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion or restriction of your information, or object to a processing activity. Contact us through the official channel listed below.
Security
We use reasonable administrative and technical measures to protect information. No online transmission or storage system can be guaranteed to be completely secure, so please do not include sensitive information in the free-text notes field.
Children
This website is intended for adults arranging travel. We do not knowingly request personal information from children. If you believe a child has submitted information, contact us so it can be reviewed and removed where appropriate.
Policy updates
We may update this notice when the website, services or legal requirements change. The latest version and its effective date will always be shown on this page.
Privacy contact: [official KISHA JAPAN privacy email or contact channel]
Before public launch, replace the bracketed contact placeholder and confirm the legal entity, data controller, applicable jurisdiction, retention periods and final legal wording.